Municipalities

We Assist Municipalities Protect Your Bottom Line.

Often, it is not just the expertise of an investigator that wins your case. An investigator must understand how to work a scene, take an interview, and professionally deal with a client so that the investigation deals with facts.

• Many times, municipalities turn over claims handling to a single vendor. How valuable would it be to know that once a claim is filed, proper claims guidelines are followed from filing the First Report of Injury until the check is sent or the claim is denied? We ensure the proper claims guidelines are followed.
• Is your municipality following proper procedures to ensure citizens and business invitees are safe? We help ensure businesses are following proper procedures for safety.
• Are your drivers following property safety procedures? We make suggestions on how to monitor their driving habits.
• What happens when a claim takes place? We assist you from the filing to the resolution of the claim.
• Do your employees know when and how to report a claim? We review past claims and train your employees.
• Are you adhering to the local workers’ compensation laws and statutes? We will review all your procedures to ensure you are in compliance and have a safe work environment.
• How long does it take your personnel to begin an investigation of a claim? We make it easy to file a claim immediately.
• Is their report made in a timely and professional manner? We train employees on the importance of a timely report and how it affects the bottom line.

We have taken thousands of interviews and often deal with a group of clients in sometimes tragic situations. Most people are lucky enough only to experience a claim or two in their lifetime. But they remember how the claim was handled, affecting their opinion of the company that handles and processes their claim.

We will review your claims handling procedures to ensure they hold up to proper due diligence and that you are not acting in bad faith.